A message to all our valued patients

On Friday, March 26th, an email was sent to all patients informing them of a decision to re-examine our presence in the medical cannabis space, resulting in the cessation of our direct to patient cannabis sales as of April 30th, 2021.

All patients holding a valid medical document can have their document transferred to another licensed producer of their choice. All requests to transfer must be received on or before April 30th, 2021. Any patients who miss this deadline will have their medical document mailed back to them via registered mail.

Please contact your healthcare practitioner or clinic if you are unsure where you would like to transfer your document. Our online shop will be closing on April 29th, at 4:00pm EST.

To alleviate any of your concerns, our Client Care Team will be available over the coming weeks, during our standard hours of operation, to answer any questions and support the transfer of your medical documents to the licensed producer of your choice.

To request a transfer please email clientcare@jwc.ca or call us at 1-888-594-4272 Monday to Friday 8:00am to 4:00 pm EST.

We value the relationships we have built with patients through our direct-to-patient medical cannabis sales, and we look forward to continuing to provide quality products through an alternate sales model.

Sincerely,
Your JWC Client Care Team